About Course
This 3-hour group training session equips support and healthcare workers with practical knowledge and strategies to understand, prevent, and manage challenging behaviours in a safe, respectful, and effective manner. Designed to promote confidence and calm in high-pressure situations, the course blends behavioural theory with hands-on techniques.
What Will You Learn?
- Understand the root causes of challenging behaviour
- Apply strategies to prevent escalation and support behavioural change
- Respond effectively using defusing and de-escalation techniques
- Reflect on your own approach and biases in behaviour management
Material Includes
- Course workbook
- Practical exercises and group discussions
- Behaviour response toolkit
- 3-year valid certificate upon successful completion
Requirements
- No previous experience required
- Wear comfortable clothing for practical engagement
- Be prepared to participate in group discussions and roleplays
Audience
- Support workers
- Healthcare assistants
- Mental health staff
- Social care professionals
- Anyone working directly with individuals who may present challenging behaviours
Course Content
Understanding and Managing Challenging Behaviour
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What is Challenging Behaviour?
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Theories and Functions of Behaviour
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Preventing Challenging Behaviour
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Motivation and Behaviour Change
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Challenging Our Own Assumptions
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Dealing with Challenging Behaviour
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De-escalation Techniques
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Case Studies and Scenario Practice
Instructors
I
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2 Students
82 Courses
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